BETWEEN: PUDO INC. ("PUDO") -and ("the Member") THE PARTIES TO THIS AGREEMENT AGREE AS FOLLOWS
MEMBER ACKNOWLEDGEMENTS: Member hereby acknowledges being 16 years of age or older, and by submitting this online agreement hereby acknowledges and agrees that the Member has read and completely understood this entire Agreement and the Membership Terms of Engagement which are identified and set out below.
MEMBER REGISTRATION FEES: The Member shall pay to PUDO an Annual Membership Fee of $0.00.
AUTHORIZATION TO PUDO AND MEMBER ACKNOWLEDGEMENT OF HANDLING AND STORAGE COSTS:
The Member hereby authorizes PUDO to accept delivery of incoming courier package shipments addressed to the Member from Authorized and Recognized Couriers as part of the PUDO Handling Program. The Member hereby acknowledges that PUDO will hold the shipment for a period of 5 (FIVE) BUSINESS DAYS. – PUDO defines 5 (Five) Business Days as the day of receipt plus and including the end of the following business day. (Weekends and statutory holidays are not considered business days)
The Member further acknowledges that:
a. PUDO may levy a storage/holding cost per shipment
b. Any one shipment cannot exceed 27kg / 60 lbs and unless arrangements are made by the Member with PUDO, PUDO reserves the right to refuse the receipt of any Member shipment exceeding 27 kg / 60 lbs
c. Additional per day storage/holding costs may be applied commencing from the start of Business Day 6 (SIX); and
d. PUDO does not retain or store a PUDO Member’s credit card information for any pre-paid product or service purchased and authorized electronically or verbally by the PUDO Member.
e. Unless prior arrangements are made by the Member with PUDO, PUDO will only hold:
i) a Domestic shipment for a maximum of 10 (TEN) business days. PUDO reserves the right to dispose of a Domestic parcel if not picked up within the 10 (TEN) Business days.
ii) a Cross-border shipment for a maximum of 10 (TEN) business days. PUDO reserves the right to dispose of a Cross-border parcel in the event the parcel(s) is not processed within the 10 (TEN) business days and is still awaiting customs clearance due to unpaid duties or taxes by the PUDO Member.
PUDO further reserves the right to dispose of a cleared Cross-border shipment that is being held at the PUDO location of the Member’s choice, for pickup, in the event the parcel(s) is not picked up within 10 (TEN) business days of the member being notified of pickup availability.
RESTRICTIONS AND PROHIBITIONS: The Member acknowledges that the PUDO Handling Program is only available for incoming shipments delivered through nationally recognized and/or specifically authorized courier companies and/or their agents, and other carriers as may access cross border services. For an up to date list of the recognized and authorized courier companies, the Member must refer to the PUDO website. PUDO reserves the right to amend this list from time to time. In addition, PUDO maintains prohibitions and restrictions on all courier package deliveries, both incoming and outgoing, which are identified and set out on the PUDO website. The Member acknowledges having visited the PUDO website and read and completely understood the contents of the List of Authorized and Recognized Couriers, General Terms and Conditions and the Prohibited and Restricted Shipments section and hereby acknowledges that PUDO reserves the right to refuse any package that PUDO knows or believes on reasonable grounds may breach the Prohibited and Restricted Shipments section.
NOTIFICATION OF PACKAGE ARRIVAL: The Member hereby instructs and directs PUDO and its employees or authorized outlets to notify the Member of all courier package arrivals. The Member fully understands and acknowledges that the notification shall be sent electronically to the Member email address as entered and shown on this Agreement. A text (SMS) option may be available.
The Member hereby releases and discharges PUDO for any liability or responsibility for
a. Any interception of the Notification by third parties;
b. Breaches of privacy or confidentiality that my arise from the Notification being intercepted or received by third parties;
c. Failure for any reason whatsoever of the Member to receive the Notification; and
d. Inability of PUDO to communicate the Notification for any reason whatsoever to the Member
AUTHORIZED PICK-UP AGENTS: We currently only allow PUDO Members to pick up their shipments. Photo ID, PUDO member number and the shipment's tracking number are required.
CANCELLATION OF MEMBERSHIP: The Member hereby acknowledges that the PUDO Services are intended to be a courtesy and convenience program for PUDO Members and is not intended to be a commercial drop off or shipping and receiving location. Consequently, PUDO reserves the right at its sole and unfettered discretion to cancel this Membership if, in the sole opinion of PUDO, the Member's incoming volumes exceed the reasonable volume contemplated by PUDO. In such an event however, PUDO may assist the Member in setting out storage and holding fees to be negotiated between PUDO and the Member.